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Incident Response Firms in Australia

6 vetted firms with Australian Privacy Act expertise and OAIC notification experience. All provide 24/7 emergency response across Australia and New Zealand.

6 Active Firms
24/7 Emergency Response
AEST Time Zone Coverage

Australian Incident Response Landscape

Privacy Act (NDB Scheme)

The Notifiable Data Breaches (NDB) scheme requires organizations to notify OAIC and affected individuals "as soon as practicable" when an eligible data breach occurs.

  • â€ĸ OAIC notification: As soon as practicable
  • â€ĸ Eligible breach: Likely serious harm
  • â€ĸ Maximum penalty: AUD $2.5M per breach

ASD & ACSC

The Australian Signals Directorate (ASD) and Australian Cyber Security Centre (ACSC) provide threat intelligence and mandatory reporting framework for critical infrastructure.

  • â€ĸ Essential Eight: Security maturity model
  • â€ĸ SOCI Act: Critical infrastructure reporting
  • â€ĸ ReportCyber: Voluntary incident reporting
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Financial Sector Requirements

APRA-regulated entities must comply with CPS 234 Information Security, which requires notification to APRA of material information security incidents "as soon as possible and no later than 72 hours after becoming aware."

Australian Incident Response Firms

CyberCX

Melbourne, Australia

24hr Response

KordaMentha

Melbourne, Australia

24hr Response

Tesserent

Melbourne, Australia

24hr Response

Gridware

Sydney, Australia

24hr Response

Siege Cyber

Brisbane, Australia

24hr Response

Borderless CS

Melbourne, Australia

24hr Response

Frequently Asked Questions

What are the Privacy Act notification requirements in Australia?

Under the Privacy Act 1988 (amended by Notifiable Data Breaches scheme), Australian organizations must notify the Office of the Australian Information Commissioner (OAIC) and affected individuals as soon as practicable after becoming aware an eligible data breach has occurred. An eligible data breach involves unauthorized access or disclosure of personal information that is likely to result in serious harm.

Should I hire an Australian incident response firm?

Australian firms offer deep understanding of Privacy Act requirements, relationships with OAIC, familiarity with ASD Essential Eight maturity model, and local time zone alignment for rapid response. They also understand industry-specific requirements like APRA CPS 234 for financial institutions and My Health Records Act for healthcare.

What is the average cost of incident response in Australia?

Australian incident response costs typically range from AUD $40,000-$100,000 for small to medium incidents, and AUD $180,000+ for complex breaches. Hourly rates range from AUD $300-$600. Retainer arrangements (AUD $8,000-$18,000/month) provide priority response and cost savings.

Do I need to notify ACSC or ASD?

Critical infrastructure providers under the Security of Critical Infrastructure Act 2018 must report cyber security incidents to the Australian Cyber Security Centre (ACSC). For other organizations, ACSC reporting is voluntary but strongly recommended, especially for sophisticated attacks. The ACSC provides free support through ReportCyber.