Healthcare Data Breach Response

HIPAA-compliant breach response guide. Healthcare breaches cost $10.93 million on average—highest of any industry. Know your notification obligations and penalty exposure.

$10.93M
Avg Healthcare Breach Cost
60 Days
HIPAA Notification Window
$1.5M
Max Annual Penalty/Violation
11
Healthcare Breaches 2024-25

HIPAA Breach Notification Requirements

The HIPAA Breach Notification Rule (45 CFR §§ 164.400-414) requires covered entities and business associates to notify affected individuals, HHS, and potentially media following a breach of unsecured Protected Health Information (PHI).

What Constitutes a HIPAA Breach?

A breach is the acquisition, access, use, or disclosure of PHI in a manner not permitted under the Privacy Rule which compromises the security or privacy of the PHI.

Exception: An acquisition, access, use, or disclosure of PHI that does not include the identifiers listed at 45 CFR §164.514(e)(2), date of birth, and zip code does not compromise the security or privacy of the PHI.

Required 4-Factor Risk Assessment

Before notification, conduct this assessment to determine if breach notification is required. All four factors must be considered:

  1. 1
    Nature and extent of PHI involved

    Types of identifiers and likelihood of re-identification. Direct identifiers (SSN, DOB) increase risk.

  2. 2
    Unauthorized person who received/accessed PHI

    Was it a covered entity, business associate, or unknown third party? Higher risk if external.

  3. 3
    Whether PHI was actually acquired or viewed

    Access opportunity vs. confirmed access. Forensic evidence of data exfiltration?

  4. 4
    Extent to which risk has been mitigated

    Assurances from recipient, data destruction confirmation, encryption status.

HIPAA Notification Timelines

Breach Affecting 500+ Individuals

  • Individual notification: Within 60 days of discovery
  • HHS notification: Within 60 days of discovery (immediate if possible)
  • Media notification: Within 60 days if 500+ in single state/jurisdiction

Breach Affecting Fewer Than 500 Individuals

  • Individual notification: Within 60 days of discovery
  • HHS notification: Within 60 days of end of calendar year
  • Media notification: Not required

Discovery Date: The first day the breach is known, or reasonably should have been known, to the covered entity. Not the date when investigation is completed.

HHS/OCR Breach Reporting Portal

File breach reports electronically via the HHS breach portal: ocrportal.hhs.gov

Required Information:

  • • Covered entity name and contact information
  • • Business associate information (if applicable)
  • • Breach discovery date and date range of breach
  • • Number of individuals affected
  • • Type of PHI involved (demographic, financial, clinical, etc.)
  • • Location of breached information (laptop, network server, email, etc.)
  • • Type of breach (theft, loss, unauthorized access, improper disposal, etc.)
  • • Safeguards in place before breach
  • • Actions taken in response

HIPAA Penalty Structure

Tier Culpability Level Per Violation Annual Max
Tier 1 Did not know (and could not have known) $100 - $50,000 $1,500,000
Tier 2 Reasonable cause (not willful neglect) $1,000 - $50,000 $1,500,000
Tier 3 Willful neglect (corrected within 30 days) $10,000 - $50,000 $1,500,000
Tier 4 Willful neglect (not corrected) $50,000 $1,500,000

Note: Each affected individual can constitute a separate violation. A breach affecting 10,000 individuals with willful neglect could theoretically result in $500 million in penalties (10,000 × $50,000). OCR has discretion but the exposure is significant.

Healthcare Breach Response Checklist

Immediate Actions (First 24 Hours)

Activate HIPAA Privacy Officer

Required role for all covered entities. They lead breach response.

Conduct 4-factor risk assessment

Document assessment thoroughly. Determines notification requirements.

Preserve breach evidence

Audit logs, access records, system images. Chain of custody matters.

Engage healthcare-specialized IR firm

HIPAA expertise required. See firms with Healthcare certification below.

Notify HIPAA legal counsel

Attorney-client privilege. Regulatory defense preparation.

Within 60 Days

File HHS breach notification

Via ocrportal.hhs.gov. Required for 500+ affected immediately, others by year-end.

Send individual notifications

First-class mail or email if agreed. Must include specific HIPAA-required elements.

Notify prominent media (if 500+ in jurisdiction)

Major media outlets serving the state/jurisdiction. Document outreach attempts.

Notify business associates (if applicable)

If BA caused breach, they have reporting obligations too.

Update breach log

Maintain for 6 years per HIPAA retention requirements.

Recent Healthcare Breaches (2024-2025)

5,556,702 records Unknown

Connecticut's largest healthcare provider suffered a network intrusion exposing patient names, SSNs, medical record numbers, and demographic information for over 5.5 million individuals.

1,060,936 records Unknown

Connecticut healthcare provider breach exposed SSNs, COVID vaccination records, diagnoses, and treatment information for over 1 million patients.

4,300,000 records Third-Party

Third-party vendor breach exposed health savings account holder data including SSNs, diagnoses, prescriptions, and partial payment card information for 4.3 million people.

Synnovis Jun 2024
Unknown records Ransomware

Qilin ransomware attack on NHS pathology services caused blood shortage crisis in London hospitals, forcing cancellation of 800+ surgeries with £32.7M in damages.

5,600,000 records Ransomware

Black Basta ransomware attack on 142-hospital system exposed SSNs, medical records, and bank account numbers of 5.6 million patients causing $1.8 billion operating loss.

13,400,000 records Misconfiguration

Website tracking pixels inadvertently transmitted patient IP addresses, search terms for symptoms and medications to Google, Microsoft, and X for 13.4 million members.

192,700,000 records Ransomware

Largest healthcare breach in US history with ALPHV/BlackCat ransomware exploiting unprotected Citrix portal affecting 192.7 million individuals and costing UHG $2.87 billion.

Cencora Feb 2024
1,430,000 records Unknown

Pharmaceutical distributor breach exposed patient names, diagnoses, and prescription information from 27+ major drug companies including Bristol Myers Squibb and Novartis.

Healthcare-Specialized IR Firms

These firms have specific HIPAA compliance expertise and healthcare breach experience:

IBM X-Force

Armonk, New York

ForensicsRansomwareCloud Security
Visit Website →

Kroll Cyber Risk

New York, New York

ForensicsRansomwareFinancial Services
Visit Website →

NCC Group

Manchester, United Kingdom

ForensicsSecurity TestingSoftware Assurance
Visit Website →

Stroz Friedberg (Aon)

New York, New York

ForensicsLegal SupporteDiscovery
Visit Website →

Healthcare Breach? Act Now

HIPAA notification deadlines are strict. The 60-day clock starts the day you discover the breach. Get expert help immediately.

Get HIPAA Breach Assistance