AWS Customer Incident Response
Seattle, Washington
AWS Customer Incident Response is an incident response firm founded in 2018, headquartered in Seattle, Washington, specializing in cloud security, infrastructure security, forensics serving technology, financial services, healthcare. It offers a 4hr emergency response SLA and provides pre-negotiated IR retainers.
What does AWS Customer Incident Response do?
Specialized team dedicated to supporting AWS customers during active security events. Provides deep expertise in AWS infrastructure, logging, and security services to help customers analyze, contain, and recover from cloud-based incidents.
What makes AWS Customer Incident Response distinctive?
Has direct access to AWS internal logging and API telemetry unavailable to external responders; provides no-cost incident response assistance to all AWS customers holding Business or Enterprise Support plans.